Who we are
CLEAN2GLEAM Window Cleaning, 3 Barton Lodge Road, Hall Green, Birmingham, B28 0RW
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Any contact you make with us via this site is instantly transmitted to our email service provider, no personal data retained on this server.
When we receive and email, we may contact you to collect money owed, resolve issues, to get your opinions, to send updates about our company, or as otherwise necessary to contact you regarding any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
How do we use cookies and other tracking tools?
It’s important to note that third-party services, such as Google Analytics, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the this Privacy Policy.
Click the links below for more information about cookies and tracking tools:
https://www.allaboutcookies.org/
https://policies.google.com/privacy?hl=en_GB
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How can our site visitors withdraw their consent?
If you don’t want us to process your data anymore, then please contact us. You can do that either via our contact form; or you can write to us: CLEAN2GLEAM Window Cleaning, 3 Barton Lodge Road, Hall Green, Birmingham, B28 0RW.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, please contact us. You can do that either via our contact form; or you can write to us: CLEAN2GLEAM Window Cleaning, 3 Barton Lodge Road, Hall Green, Birmingham, B28 0RW.